Frequently Asked Questions (FAQ)
1. What is Iftikhar Mahar, and what products do you offer?
Ossiy is an online store specializing in personal care gadgets, smart technology, and lifestyle products. Our products include Earbuds And smartwatches, massagers, hair styling tools, and other personal care essentials.
2. How do I place an order?
Placing an order is simple! Browse our catalog, select the products you want, Show Buton Cash On Delivery Presss Button Abd Fill Details and proceed to checkout. Follow the on-screen instructions to complete your purchase.
3. Do you offer free shipping?
Yes, we offer free shipping across the UAE and Saudi Arabia on all orders. Check our Shipping Policy for more details.
4. What payment methods do you accept?
We accept Cash On Delivery and major credit and debit cards, as well as other secure payment options displayed at checkout. All transactions are encrypted to ensure safe shopping.
5. Can I track my order?
Yes! Once your order has been shipped, you’ll receive an Whatsapp and email with a tracking link so you can monitor your order’s delivery status.
6. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 3 days of delivery. Please refer to our Return and Refund Policy for more details.
7. How do I request a return or exchange?
To initiate a return or exchange, contact our customer support team at [insert email] with your order number and reason for return. We will provide instructions on how to proceed.
8. Are your products covered by a warranty?
Yes, many of our products come with a manufacturer’s warranty. Please check the product details or contact us for warranty information on specific items.
9. Do you ship internationally?
Currently, we only ship to the Pakistan. We hope to expand our shipping locations in the future.
10. How can I contact customer support?
Our customer support team is here to help! You can reach us via WhatsApp at [+923360001931] or through our contact page for any inquiries or assistance.
We hope this FAQ has answered your questions! If you have further inquiries, feel free to get in touch with us directly. Happy shopping at iftikhar mahar!